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Terms and Conditions

PASSPORTS: Everyone, including children and infants, MUST have a VALID passport to travel  internationally (not Passport Card). Failure to comply will result in denial of boarding, no refund, no  exceptions (out of the USA). 2 Keys Travel LLC Travel is NOT responsible for passports in ANY way.  Passports are required to be valid for 6 months from your return date. PASSPORT CARDS ARE NOT VALID  FOR TRAVEL INTERNATIONALLY VIA AIR!

HONEYMOON & ANNIVERSARY TRAVELERS: You MUST bring a copy of your marriage certificate to  qualify for any complimentary honeymoon/anniversary package (photo copy is recommended). Failure  to have such proof of marriage will result in the resort denying these complimentary privileges (if  applicable). PLEASE notify your 2 Keys Travel LLC Travel agent if you are celebrating a Honeymoon or  Anniversary so that they can annotate this in your reservation. Typically resort will honor these packages  up to 30 days before or after your honeymoon/anniversary date.

CHANGES TO RESERVATIONS: ANY changes made to your existing room reservation are subject to the  current rates, promotions, and terms at the time of change.

FINAL PAYMENT: The final payment MUST be received NO LATER THAN 45 days prior to departure. Final  payments are not automatically charged.

Please note your calendar of this final payment date as reminders may not be sent, however we try to  send reminders about a week before it’s due. You must go to on the date you’d like the payment to be  posted. 2 Keys Travel LLC Travel is not responsible for cancellations due to payments made after this  date. Late fees will apply. CANCELLATION PENALTIES: Pertaining to the room portion of your trip; once  your reservation is made a $150 nonrefundable penalty will be assessed up until any additional resort  penalties take effect. The aforementioned is per person or entire room canceling (so if 1 person within  the room cancels these same rules apply for that person).

Regarding Airline tickets: if 2 Keys Travel LLC Travel booked your tickets, they are 100% non- refundable  and subject to individual airline penalties/fees (see insurance below).

LATE FEES: Final payments not received prior to the due date above will incur a $25 per person late fee.  All reservations are subject to cancellation and hotel penalties as described above if final payment is not  received on the due date. Late fees are not covered by the travel insurance and are always non refundable. All the above would be protected with the optional Travel Insurance with the exception  of late fees. If you do not have insurance – natural disasters (such as hurricanes), cancellations for ANY  reason (medical/personal emergencies, cancelation of the wedding, etc.) do not relieve you from these  penalties. ONLY the Travel Insurance will ensure you coverage. All cancellations must be received in  writing.

CANCEL FOR ANY REASON TRAVEL INSURANCE: Cancel for Any Reason Insurance can only be purchased  at the time your reservation is made; it cannot be added after the initial trip deposit is received. Cancel  for Any Reason Insurance is $64 to $194 per adult, $50 per child (2 to 12yrs of age at time of travel).  Your 2 Keys Travel LLC Travel Agent will quote your insurance policy cost upon initial trip quote. Cancel  for Any Reason Insurance will allow you to cancel for any reason up to the morning of departure (prior  to flight departure) with full refund (minus insurance policy cost), provides up to $800 per person  baggage loss, up to $100 per person trip delay or interruption (weather & mechanical reasons) & up to  $5k per person medical expenses (secondary policy). Insurance does NOT cover items you purchase  outside 2 Keys Travel LLC Travel (i.e. airfare, tours, excursions etc). Please Note: if you initially reserve a

room only package & add airfare to the package through 2 Keys Travel LLC Travel at a later date your  cancel for any reason insurance policy cost will be adjusted to accommodate the revised total trip  package cost at that time. This plan does not include increased rates associated with a change in the  number of individuals occupying a room. If the number of individual occupying a room changes, the  remaining travelers will be responsible for any additional costs incurred as a result of the change in the  per-person occupancy rate.

TRAVELING WITH CHILDREN: Children under 18 years of age not traveling with both parents or legal  guardian(s) may need to present a notarized letter from the absent parent/guardian granting permission  to travel outside the United States and provide emergency medical care if necessary. Please refer to this  website for more information and sample letters:

2 Keys Travel LLC Travel is not responsible for lack of compliance to provide proper documentation to  airport authorities. It is the responsibility of the traveler & the traveler’s parents/guardians to provide  proper documentation to airport authorities.

TRAVEL DOCUMENTS: Travel documents will be sent to you no later than ten (10) days prior to  departure date. Please read through these documents immediately; misprints, misspellings, incorrect  dates etc. are not the responsibility of 2 Keys Travel LLC Travel Included in your travel documents (if  airfare is purchased through 2 Keys Travel LLC Travel) are airline electronic ticket receipts (proof of  purchase, not boarding passes or actual tickets). Boarding passes are printed at the time of check in;  online with the airline directly, or at the airport when showing passport & checking in luggage. It is very  important that you take your travel documents with you in addition to passports and a major credit card  for any baggage fees that may apply.

BAGGAGE FEES: Due to continuous changes in airline baggage policies it is suggested that you inquire with  your airline’s website for up-to-date fees & information. 2 Keys Travel LLC Travel is NOT responsible for  additional fees incurred for baggage or seating. BAGGAGE FEES ARE NOT PART OF AN ALLINCLUSIVE  PACKAGE! Please review “Updated Checked Bag and Carryon Bag Rules” at AIRLINE

SCHEDULE CHANGES & CANCELLATIONS: Occasionally airlines change flight schedules & may even  cancel flights entirely. These changes are beyond 2 Keys Travel LLC Travel’s control. In the event that  such a situation occur; 2 Keys Travel LLC Travel will do it’s very best to assist you with finding best  possible alternate option(s). If the flight time change is minor (2 hours or less) the airline will  automatically make the change (airline policies/rules entitle them to legally do so). 2 Keys Travel  LLC Travel will notify you of major changes. Please Note: there may be additional costs to re-book a new  flight should the airline cancel or make a major change to your original flight itinerary. 2 Keys Travel  LLC Travel is NOT responsible for any additional costs or fees imposed by the airlines. It is the  responsibility of the passenger to check for last minute airline flight time changes within 24 hours of  departure. 2 Keys Travel LLC Travel is not responsible for changes that may occur within 24 hours of  original flight departure time.

RE-CONFIRM YOUR FLIGHTS: 2 Keys Travel LLC Travel advises you personally re-confirm your flight  schedule within 24 hours prior to departure directly with the airline in case of any last minute  changes or delays. Most airlines allow you to check in online 24 hours prior to departure using the  “Record Locator” (found in your 2 Keys Travel LLC Travel documents)

AIRLINE CHECK IN: Please check in with your airline at the airport no later than two (2) hours prior to  scheduled flight departure time. RESORT CHECK IN: Check-in time at most resorts is 3:00pm (local time).  If you arrive prior to 3:00pm your room may not be ready. The resort will store your luggage in a secure  location on property so you may start enjoying your vacation without delay. Change into something  more comfortable and enjoy a nice lunch, swim in the pool, walk along the beach, etc. until you are  notified that your room accommodation is ready for check in.

DRESS CODE: ** MEN ** – Please be advised that some resort restaurants may require long pants,  collared shirt, & Closed-toe shoes. Please pack accordingly.